Privacy Policy

We are 100% committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy sets out clearly our responsibility to our customers and site visitors of http://www.spaceform.com in terms of the data we hold what we do and why we do it in order for you to purchase products or services, sign up to our newsletter and emails or take part on a prize draw or competition. If you have any questions please contact our Managing Director, Christina Greenhalgh on chris@spaceform.com. 
 
By providing us with your data, you warrant to us that you are over 13 years of age.
  
Spaceform Design Ltd. is the data controller and we are responsible for your personal data.  Spaceform Design Ltd might be referred to as “we”, “us” or “our” in this privacy notice.

Our full Contact Details are:
 
Spaceform Design Limited.
Postal address: 526 Fulham Road, London, SW14 8QD
Telephone number: +44 (0)20 7736 6211 
Email address: info@spaceform.com​ or chris@spaceform.com

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). You are really important to us and we want to protect your data and our relationship with you, so we do hope this is unlikely but if you do wish to complain to the ICO we really hope you might contact us first so that we can try and to resolve your complaint for you first.
   
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@spaceform.com
 
 
WHAT DATA WE COLLECT ABOUT YOU
 
Personal data means any information capable of identifying an individual. It does not include anonymised data.
 
We may process certain types of personal data about you as follows:
  We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
Sensitive Data
 
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
 
 
HOW WE COLLECT YOUR PERSONAL DATA
 
We collect data about you through a variety of different methods including:
  Google Analytics
Google Maps
YouTube
Reviews.co.uk  HOW WE USE YOUR PERSONAL DATA  
 
We will only use your personal data when legally permitted. The most common uses of your personal data are:
   
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by [clicking to unsubscribe here]
 
 
Purposes for processing your personal data  
 
Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.
 
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
 
Purpose/Activity
 
Type of data
 
Lawful basis for processing
 
To register you as a new customer
 
(a) Identity
(b) Contact
 
Performance of a contract with you
 
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
 
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
 
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to recover debts owed to us
 
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
 
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
 
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services
 
To enable you to partake in a prize draw, competition or complete a survey
 
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
 
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business
 
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
 
(a) Identity
(b) Contact
(c) Technical
 
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise
(b) Necessary to comply with a legal obligation
 
To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising
 
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
 
Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
 
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
 
(a) Technical
(b) Usage
 
Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
 
To make suggestions and recommendations to you about goods or services that may be of interest to you
 
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
 
Necessary for our legitimate interests to develop our products/services and grow our business
 
 
Marketing communications 
 
You will receive marketing communications from us if you have:
 
  1. requested information from us or purchased goods or services from us; or
  2. if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and
  3. in each case, you have not opted out of receiving that marketing. 
 
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
  
You can ask us or third parties to stop sending you marketing messages at any time by [clicking to unsubscribe here]
or by following the opt-out links on any marketing message sent to you or by emailing us at chris@spaceform.com at any time.
 
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
 
Change of purpose  
 
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
 
If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.
 
We may process your personal data without your knowledge or consent where this is required or permitted by law.
 
DISCLOSURES OF YOUR PERSONAL DATA  
 
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:
  We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
 
INTERNATIONAL TRANSFERS   
 
We do not transfer your personal data outside the European Economic Area (EEA).
 
 
DATA SECURITY  
 
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
 
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
 
8.  DATA RETENTION  
  
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
 
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
  
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
 
In some circumstances you can ask us to delete your data: see below for further information.
 
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
 
YOUR LEGAL RIGHTS  
 
You have many rights under data protection laws in relation to your personal data. These include the right to:
  You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please contact us.
  
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
  
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
  
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
 
THIRD-PARTY LINKS  
 
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
 
COOKIES  
 
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